My Databoss Learning Centre

Training Library

Step-by-step video guides to help you navigate My Databoss, onboard clients, manage KYC and KYB processes, complete AML screening and manage your business portal.

Getting Started

Learn the basics of My Databoss and set up your account.

Getting Started

Employee Onboarding

Learn how employees are onboarded and introduced to My Databoss.

Getting Started

Navigating the My Databoss Web App

Learn how to navigate the main areas of the My Databoss web application.

Getting Started

Switch Business Accounts

Learn how to switch between business accounts from the dashboard.

Getting Started

Training Portal & Password Reset

Access the training portal and learn how to reset your password.

Getting Started

Assign Training to Users

Learn how administrators can assign training to users.

Getting Started

Admin & Employee Invites

Learn how to invite administrators and employees to your business portal.

Client Onboarding

Invite clients and guide them through onboarding.

Clients

Client Onboarding

Complete the standard client onboarding workflow in My Databoss.

Clients

Invite a New Client by Email

Send a new client invitation using their email address.

Clients

Designated Services Form & KYC Invite

Send a client invitation containing the Designated Services Form and KYC verification.

Clients

Manual Invite & Verification

Learn how to manually invite and verify a client.

Entity & KYB

Manage entity profiles, trusts and business verification.

KYB

Onboarding Entity Profiles

Learn how to onboard entity profiles through My Databoss.

KYB

Manually Add an Entity Profile

Learn how to manually create an entity profile.

KYB

Trust Onboarding Process

Complete the trust onboarding process in My Databoss.

KYB

Entity Deep Dive

Explore entity structures and the entity onboarding workflow.

KYB

How to Use Designer

Learn how to use the Designer in My Databoss.

KYC & Verification

Manage identity verification and KYC reporting.

KYC

Download Identity Verification Extract

Download the identity verification extract report.

KYC

Generate Identity Verification Extract

Generate an identity verification extract report for your records.

AML & Risk

Screening, enhanced due diligence, reporting and risk.

AML

Enable Daily AML Summary Email

Configure the daily AML summary email.

AML

Download AML Screening History

Download a client's AML screening history report.

AML

Request Live AML Screening

Request a live AML screening for a client.

Risk

Enable Enhanced Due Diligence

Learn how to enable Enhanced Due Diligence.

Risk

Disable Enhanced Due Diligence

Learn how to disable Enhanced Due Diligence.

AML

Lodge an SAR / SMR

Learn the workflow for lodging an SAR or SMR.

Risk

AML Risk Scoring & Overriding

Understand AML risk scoring and risk overrides.

Forms & Data

Manage custom forms, client data requests, and submissions.

Forms

Forms Management & Data Collection

Collect structured information using built-in forms.

Settings & Branding

Configure single sign-on and apply your business branding.

Settings

Configure Single Sign-On (SSO)

Set up Single Sign-On so your team can log in to My Databoss securely.

Branding

Custom Branding

Apply your business branding across your My Databoss portal.

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